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Privacy Choices That Stay in Your Control

lapak998 handles your account data — including payment records from DANA, OVO, and GoPay — with a clear set of rules about what we collect, how we use it, and how long we keep it.

Account data transparencyDANA · OVO · GoPay records coveredRight to access and correctData retention clarity
lapak998 Privacy Choices That Stay in Your Control
DATA SECURITY STEPS

Account Security and Data Protection

We take a record-level approach to keeping your data secure. Payment references linked to DANA, OVO, and GoPay transactions are encrypted in storage and never surfaced in plain text on any public-facing part of the platform. Session cookies are scoped to your active visit only — they do not follow you across other sites or devices. Account activity logs are kept for dispute resolution and account integrity, and are not shared with external parties beyond what a payment transaction requires.

Encrypted Payment Records

DANA, OVO, and GoPay transaction references are stored encrypted and accessed internally only for account verification and dispute resolution — never exposed in plain text anywhere.

Session Cookies

Cookies keep your login active during a visit and save in-session preferences. They do not track you across other sites. Clear them from browser settings anytime without affecting your account.

Data Access Requests

You can request a copy of the personal data we hold. Submit the request via account support with your account ID — we process verified requests in line with local law where it applies.

Retention After Closure

We keep your data for a set period after account closure as required by our operational records standard. After that window, your data is removed from our active systems.

CONTACT OUR TEAM

Reaching Us About Your Personal Data

Privacy-related queries are handled through our account support channels — the same ones you would use for a deposit question or an access issue. Whether you want to update a registered contact number, check which DANA or GoPay payment references we hold, or request a full data export, the account support team is your starting point. Have your account ID ready when you reach out — it speeds up identity verification and gets your request handled without unnecessary back-and-forth.

Team online

Live Chat

Open a chat from your account dashboard to raise a data query, request a correction, or check stored payment references from DANA, OVO, or GoPay linked to your account.

Email Support

Send your data request by email with your account ID and a clear description of what you need — we confirm receipt and follow up on every verified request we receive.

Account Settings

Your display name, contact number, and linked wallet preferences can be updated directly inside the settings section of your account without needing to reach support at all.

Your Privacy Questions Answered

These questions cover what we collect, how long we keep it, and what you can ask us to do with it. Checking what payment references are stored from your DANA, OVO, or GoPay deposits, or understanding what happens to your data when you close your account — the answers here lay out the process clearly. Anything not covered below can be raised through account support, the same channel you would use for a withdrawal or a login issue.

We collect your registration details, device data, and session activity. Payment references from DANA, OVO, and GoPay are also logged to match your deposit and withdrawal records accurately.

We do not sell your data to advertisers. Payment wallet details are shared only with the relevant processor — DANA, OVO, or GoPay — to complete your transaction, and nowhere else.

Contact our account support team with your account ID and the specific data you want to see. We verify your identity before processing any access or correction request you submit.

We retain your data for a defined period after account closure, in line with our operational records standard. After that window, your data is removed from our active systems.

Cookies keep your login stable during a visit and save your in-session preferences. They do not track you across other sites. Clear them from your browser settings at any time.

Your data rights depend on local law and the eligible region you are in. Access, correction, and deletion requests are handled through account support where local law permits.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.